For the ECREA Crisis 7 we encourage participants to suggest papers and panel proposals that address the citizen perspectives of crisis communication in urban settings, but of course even contributions addressing other themes are welcome too. We encourage new approaches to theory, methodology, education and training, practice, as well as the intersection of technology in the context of risk and crisis. We invite both researchers and practitioners and are looking for cross-disciplinary approaches from communication, journalism, business, marketing, health, law politics, policing, cross-cultural research, education, and training.