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Creating a Conflict-Resilient Workspace

Beverly Russell, Center for Transformative Teaching

Date: Time: 10:00 am–11:00 am
Contact: Hollie Swanson,
“A learning mindset is integral to conflict resolution” (Ringer, 2019, p. 13). This interactive presentation will conceptualize the workplace as an ecosystem to highlight the interdependencies and synergies between individuals, groups, and the environment; the elements of a healthy, resilient workplace; and the impacts of conflict. We’ll focus on the Dignity Model of conflict resolution, developed by former diplomat, Donna Hicks, as a tool to help ensure that “every person and every interaction matters” (N2025 strategic plan) and apply it to conflict scenarios.

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