ISO 9001:2015 is an international standard that sets out the requirements for a quality management system. A quality management system is a way of defining how an organization can assure meeting the requirements of its customers and other stakeholders affected by its work. Ultimately, it helps businesses and organizations to become more efficient and improve customer satisfaction. The standard provides a framework within which to document and administer each adopting organization’s implementation practices while allowing them to specify their own detailed specifications relating to quality and customer expectations.